bm880 Terms and Conditions
This page presents all the terms, rights, and obligations for using the bm880 platform. Please read everything carefully before opening an account.
Table of Contents
- 1 General Provisions and Definitions
- 2 Account Registration and Eligibility
- 3 Account Security and Responsibility
- 4 Deposit and Withdrawal Policy
- 5 Bonuses and Promotional Offers
- 6 Game Rules and Fair Play Policy
- 7 Prohibited Activities
- 8 Account Suspension and Closure
- 9 Limitation of Liability
- 10 Privacy and Data Protection
- 11 Responsible Gaming Commitment
- 12 Dispute Resolution
- 13 Miscellaneous Provisions
These terms and conditions ("Terms") form a legal agreement between the bm880 platform ("Platform", "we", "our") and the user ("you", "member"). By registering on bm880 or beginning to use the platform, you are considered to have read, understood, and accepted these Terms in full.
Section 1 — General Provisions and Definitions
1.1 Applicability
These Terms apply to all bm880 services — the website, mobile version, casino games, sports betting, slots, live dealer games, e-sports, and any other section. bm880 may add new services from time to time; those new services will also fall under these Terms.
1.2 Key Definitions
- "Platform" — the bm880 website, app, and all associated digital channels.
- "Account" — the personal user profile created through member registration.
- "Wallet" — the funds held within an account.
- "Bonus" — promotional offers, cashback, or VIP benefits.
- "Bet" — any financial stake placed on a game or event.
- "Wagering Requirement" — the total amount that must be wagered before bonus funds can be withdrawn.
- "KYC" — Know Your Customer — the identity verification process.
1.3 Changes to the Terms
bm880 reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes by email or platform notification. Continued use of the platform after any change means you have accepted the updated terms.
Section 2 — Account Registration and Eligibility
2.1 Age Requirement
Registration and participation on bm880 is only for individuals aged 21 or older. At the time of registration you must confirm that you are not under 21. If anyone opens an account using false information, that account will be immediately cancelled and all deposited funds may be forfeited.
2.2 One Account Policy
Each individual may open one account only. If the same person creates multiple accounts — using the same name, same phone number, same payment method, or the same device — all accounts will be cancelled and accumulated winnings may be forfeited.
2.3 Obligation to Provide Accurate Information
All information provided at registration must be accurate, complete, and up to date. If any information changes, please notify us as soon as possible via live chat or email. Providing false information may result in account cancellation.
2.4 Identity Verification (KYC)
bm880 reserves the right to verify a member's identity at any time. A national identity card (NID), passport, or other government-issued document may be requested for verification. Withdrawals may be placed on hold until KYC is completed.
Section 3 — Account Security and Responsibility
3.1 Password Protection
Keeping your account password confidential is your responsibility. Do not share your password with anyone. You are advised not to use passwords that are easy to guess, such as your date of birth or "123456".
3.2 Unauthorised Access
If you suspect unauthorised access to your account, notify us immediately at [email protected] or through live chat. If you give someone else access to your account, you are responsible for that person's activities.
3.3 Account Transfer Prohibited
Renting, selling, transferring, or allowing anyone else to use your account is strictly prohibited. Violation of this rule may result in permanent account closure and forfeiture of funds.
Section 4 — Deposit and Withdrawal Policy
4.1 Minimum Deposit and Withdrawal Amounts
- Minimum deposit amount: ৳300 (the same for all methods).
- Minimum withdrawal amount: ৳1,000.
- Withdrawal processing time: 15 minutes to 2 hours.
4.2 Accepted Payment Methods
bm880 currently supports the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
Withdrawals must be made using the same method used to deposit, unless an exception is approved under special circumstances.
4.3 Source of Funds
All deposited funds must come from a legitimate source and must be deposited from the member's own account. Deposits from third-party payment accounts are prohibited.
4.4 Withdrawal Processing
Before submitting a withdrawal request, make sure there are no active bonus wagering requirements on your account. If there are, the withdrawal will not be processed until those requirements are met.
Section 5 — Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 20x — meaning you must wager 20 times the bonus amount before the bonus balance can be withdrawn.
5.2 General Bonus Terms
- Each bonus offer may have its own terms, which will be clearly stated on the offer page.
- Another bonus cannot be claimed while one is active, unless specifically permitted.
- If you withdraw real money before meeting the bonus terms, the active bonus will be cancelled.
- If bm880 determines that someone is abusing a bonus, that bonus will be cancelled and the account will be reviewed.
5.3 VIP Program and Cashback
The bm880 VIP program has four tiers:
- Bronze: weekly cashback up to 0.3%.
- Silver: weekly cashback up to 0.6%.
- Gold: weekly cashback up to 0.9%.
- Platinum: weekly cashback up to 1.2%.
VIP tier advancement is determined based on regular play. Cashback is paid out weekly every Monday. VIP benefit details may change.
Section 6 — Game Rules and Fair Play Policy
6.1 Validity of Game Results
All games on bm880 are powered by a Random Number Generator (RNG) and verified by independent organisations. If a technical error is detected in a game result, that round will be considered void and the wagered amount will be refunded.
6.2 Sports Betting Policy
- Bets must be confirmed before an event starts; bets placed late may be cancelled.
- If an event is cancelled or postponed, it will be reconsidered in accordance with bm880 rules.
- Bets placed before odds change will be accepted at the odds displayed at the time of placement.
6.3 Disconnection Policy
If an internet connection is lost during a live game, in most cases the game continues on the server and the result is determined by the server record. bm880 is not responsible for any loss caused by a disconnection.
Section 7 — Prohibited Activities
7.1 Strictly Prohibited Activities
Any of the following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:
- Any form of fraud, match-fixing, or deception.
- Money laundering or depositing funds from illegal sources.
- Abusing bonuses or collecting bonuses using multiple accounts.
- Hacking the platform's software or deliberately exploiting errors.
- Using robots, bots, or automated software to play games.
- Harassing, threatening, or abusing other members.
- Inappropriate or threatening behaviour toward platform staff.
- Operating an account on behalf of or in support of a minor.
Section 8 — Account Suspension and Closure
8.1 Closure by bm880
bm880 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Any violation of these Terms.
- Failure to complete identity verification (KYC).
- Suspicious financial activity.
- Direction from a legal authority or court order.
8.2 Closure by the Member
Any member may request to close their account at any time. It is advisable to withdraw all legitimate funds before closing the account. To close your account temporarily or permanently for responsible gaming reasons, please contact live chat.
Section 9 — Limitation of Liability
9.1 Disclaimer of Liability
bm880 will not be liable for the following:
- Losses caused by technical failures, server downtime, or internet connectivity issues.
- Financial losses from betting or gaming.
- Issues arising from third-party services (payment gateways, game providers).
- Unauthorized use of an account caused by the member's own negligence.
- Legal changes related to online gambling in the member's region.
9.2 "As-Is" Service
The bm880 platform is provided on an "as-is" basis. We make no guarantees regarding uninterrupted service, freedom from errors, or suitability for any particular purpose. However, we always strive to maintain the highest standards.
Section 10 — Privacy & Data Protection
10.1 Use of Personal Information
The personal information you provide is collected, stored, and processed in accordance with our Privacy Policy. This information is used for account management, identity verification, promotional communication, and security purposes.
10.2 SSL Encryption & Security
bm880 keeps all transactions and personal information protected through SSL encryption. Our security team continuously monitors the platform to detect any unusual activity.
10.3 Cookie Policy
Our platform uses cookies to improve your user experience and for service analytics. Continued use of the platform will be considered as consent to the use of cookies.
Section 11 — Commitment to Responsible Gaming
11.1 Our Commitment
bm880 is firmly committed to responsible gambling. We believe that gambling is a form of entertainment — not a way to solve financial problems.
11.2 Self-Control Tools
bm880 provides members with the following tools:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Temporary Break: Temporarily close your account for a set period.
- Self-Exclusion: Option to close your account for an extended period.
- Reality Check: Alerts during play.
Contact us via live chat to activate these features. For more details, visit our Responsible Gaming page.
11.3 Contact for Help
If you are experiencing any gambling-related issues, contact us via our 24/7 live chat or at [email protected]. We will help guide you toward the right support.
Section 12 — Dispute Resolution
12.1 Complaint Submission Process
If you have a complaint regarding a transaction, game result, or decision, please first notify us via live chat or at [email protected]. Describe the complaint clearly and provide relevant details (date, time, transaction ID).
12.2 Resolution Timeframe
Our customer service team will review the complaint as quickly as possible. Complex cases may require further investigation. During the investigation, the relevant account or funds may be temporarily placed on hold.
12.3 Final Decision
The decision made by bm880 management will be considered final unless both parties mutually agree to resolve the dispute through another method.
Section 13 — Miscellaneous Provisions
13.1 Intellectual Property
All content on the bm880 platform — logos, designs, graphics, software, text, and games — is the intellectual property of bm880 or its licensors. Copying, distributing, or modifying these without permission is prohibited.
13.2 Primacy of the Bengali Terms
These terms and conditions are written in Bengali and the Bengali version shall be considered authoritative. In the event of any conflict with a translation in another language, the Bengali version shall prevail.
13.3 Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain fully in effect.
13.4 Entire Agreement
These terms and conditions, the privacy policy, and any applicable game-specific rules together form the entire agreement between bm880 and the member, and supersede all prior discussions and agreements on this subject.
13.5 Contact
For any questions regarding these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
Read more: Privacy Policy | Responsible Gaming | FAQ