bm880 Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection measures, bm880 keeps your privacy secure.
Introduction and Policy Overview
bm880 ("we", "our", "platform") operates a mobile-first online casino and betting platform for players in Bangladesh. This privacy policy ("policy") explains how we collect, use, store, and protect your personal information.
By using our website bm880.cam, creating an account, or using our services, you are consenting to all the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
We place the highest importance on your privacy and use modern technical measures to protect your information. This policy is written in plain language so you can fully understand how your information is handled.
Information We Collect
For the purpose of account registration and service delivery at bm880, we collect the following types of information:
A. Personal Information Provided Directly by You
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Residential address
- Payment information — bKash, Nagad, Rocket, or Upay account number
- Password (stored in encrypted form)
B. Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Site usage history, clicks, and session duration
- Information collected through cookies and tracking technologies
- Login times, transaction records, and gaming history
C. Information Received from Third Parties
- Transaction confirmation information from payment processing services
- Verified information from identity verification services
- Information received from relevant authorities for fraud prevention and KYC (Know Your Customer) verification
We collect only the information necessary to provide our services, ensure security, and meet legal obligations.
Purpose of Data Use
bm880 uses the information you provide for the following purposes:
Account Management and Service Delivery
Your information is used to create, verify, and manage your account. This includes login verification, payment processing, storing gaming history, and providing bonuses and promotional offers.
Security and Fraud Prevention
To ensure the security of your account and financial transactions, we monitor suspicious activity. Information is analysed to prevent illegal activity such as creating multiple accounts, money laundering, or fraud.
Compliance with Legal Obligations
It is our legal responsibility to retain and provide certain information in order to comply with applicable laws, regulations, and guidance from regulatory authorities.
Improving Customer Service
Your communication history, complaints, and query records are retained so that our 24/7 Bengali live chat service can assist you more effectively.
Platform Improvement and Personalised Experience
By analysing your usage patterns, we improve the quality of our services and platform and display relevant content and offers based on your preferences.
Data Sharing and Disclosure
bm880 does not sell your personal information or share it with third parties for advertising purposes. However, information may be disclosed in the following limited circumstances:
Service Provider Partners
To operate our services, we work with trusted third-party service providers, including payment processors (bKash, Nagad, Rocket, Upay), game software suppliers, and identity verification services. These partners may use information only for the purpose of providing specific services and they operate under strict confidentiality agreements.
Legal Obligations
We are obligated to disclose information to comply with court orders, lawful requests from government authorities, or requirements under applicable law. In such disclosures, we always provide only the minimum necessary information.
Business Transfers
In the event of a merger, acquisition, or sale of bm880's business operations, user information may be transferred. Users will be notified in advance and the protections under this policy will continue to apply.
With Your Consent
Apart from the situations mentioned above, we do not share your information with any third party without your explicit consent.
Cookies and Tracking Technologies
bm880.cam uses cookies and similar technologies to provide an improved browsing experience. Cookies are small data files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the site — maintaining login sessions, security tokens, and storing language preferences. Disabling them may prevent the site from working properly.
Performance and Analytics Cookies
These cookies collect information to monitor site performance and to understand how users interact with our platform. The information collected is aggregated and kept anonymous.
Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preferences, game settings, and display options.
You can block or delete cookies by changing your browser settings. However, doing so may limit some functionality of the site.
Data Security Measures
To protect your personal information, bm880 uses industry-standard security measures:
- SSL (Secure Socket Layer) encryption — all data transmission between the site and server is encrypted
- Sensitive data stored with 256-bit encryption technology
- Regular security audits and vulnerability testing
- Two-Factor Authentication option
- Restricted access controls — only authorised staff can view personal information
- Server-level firewall and intrusion detection systems
- Regular data backups and disaster recovery planning
Although we make every effort to protect your information, no method on the internet is 100% secure. In the event of a security breach, we will notify you in a timely manner in accordance with applicable law.
You also have a responsibility for the security of your account — use a strong password and do not share your login details with anyone.
Data Retention Period
bm880 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
Active Accounts
While your account is active, all your personal information, transaction records, and gaming history are retained.
After Account Closure
Even after an account is closed or deactivated, financial records, identity verification information, and transaction history are retained for the period required by legal obligations.
Cookies and Log Data
Session cookies are deleted when the browser is closed. Persistent cookies generally expire after 12 months. Server log data is typically deleted within 90 days.
Once the specified period has passed or the purpose has been fulfilled, we securely delete or anonymise your information.
Your Rights
You have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the information stored.
Right to Rectification
If there are any errors in your personal information, you can request that they be corrected. You can directly update much of your information in your account settings.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, due to legal obligations, we are required to retain some information for a specified period.
Right to Object to Processing
You have the right to object to marketing communications or specific uses of your information.
Right to Data Portability
Where applicable, you have the right to receive the personal information you have provided in a structured, commonly used format.
To exercise these rights, contact us at [email protected] or let us know via the site's 24/7 live chat. We will process your request within a reasonable time.
Protection of Minors
bm880 is a platform for those aged 21 and above only. We do not knowingly collect personal information from minors.
The age verification process at registration ensures that no person under the age of 21 can create an account. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
If you are aware that a minor has registered on our platform, please notify us immediately at [email protected].
Policy Changes
We may update this privacy policy from time to time. If there are significant changes to the policy, we will publish a notice on the site and inform registered email addresses.
The date of each update will be noted at the top of this page as "Last Updated". By continuing to use the site after an update, you are considered to have agreed to the revised policy.
We recommend that you periodically review this policy so that you are always up to date on how your information is being protected.
Contact Us
For any questions, concerns, or requests regarding your information in relation to this privacy policy, please get in touch with us:
- Email: [email protected]
- 24/7 Bengali Live Chat: log in to the site to get started
Our privacy team will process your request as quickly as possible. Complex requests may require more time, but we will keep you informed.
You may also read our other related policies: